Name: Deven Gujjar
Airport: Heathrow, Terminal 5
Store: World Duty Free
Position: Replenishment Assistant
Deven Gujjar joined WDF in 2000 as a Replenishment
Assistant. He started in T2 but then moved across to T5 when it
opened in April 2009.
I love working at the airport. It’s busy, varied and the team at
World Duty Free is great. My team leader is an excellent motivator
and she really brings us all together.
Every day, we receive three deliveries. All the stock comes in
cages and we pull them on wheels into the storeroom. It looks like
hard, heavy work but it’s not bad at all. It’s good exercise
really, and my manager jokes that I should be paying him because I
don’t need to go to the gym anymore!
August is an incredibly busy month and the stock just flies off
the shelves. Especially the alcohol and chocolate – as soon as we
turn around, it’s sold and we have to restock. It’s good being out
on the shop floor though. The customers are nice and it’s great to
get the chance to interact with them. Plus, we get excellent
benefits. My family love my staff discounts – every Christmas they
get lots of perfume.
The training here is second to none. In fact, not long ago, I
went on a chocolate training session run by Lindt. I learned so
much, and of course I got to eat plenty too!
I only work three days a week, in blocks of 12 hours. I really
enjoy the shift work because it means I can spend time with my
family. I have two daughters and it’s great being able to see them
more. I only live about six miles away, so starting early is not a
problem, plus there’s free parking so it’s nice and easy.