General retail in-store roles

Customer Service Assistants

You’ve got instinct. Yes, you know about products across all of our categories from designer sunglasses to delicious chocolate. But it’s the way you understand people that means you can give the right advice. Whether that’s recommending a shade of lipstick for a romantic weekend, some whisky for meeting the father-in-law, or even offering a little travel advice.

Specialists

You’ll be our resident specialist in one product category. Whether you have a knowledge of cosmetics to rival the pages of Vogue, fine foods to whet appetites or fragrances to turn Parisian heads, you’ll impress our most expert customers. And, because you’re naturally interested in people, you’ll get to know those customers well too, approaching them to demonstrate products and share the latest promotions.

Replenishment Assistant

Although behind the scenes and possibly working at night, you can make a customer’s day. Because it will be up to you to make sure our shelves are brimming. You’ll need to be fit. After all, collecting deliveries from the lorries and storing, displaying and pricing stock can be heavy-duty work. And you’ll need to report anything we’re running low on so we can keep our customers happy.